Cookie Policy
Updated on 30 May 2026
At Luma & Home, we use cookies to enhance your browsing experience, improve our website's performance, and personalise the content you see. This policy explains how we use cookies, the types of cookies we employ, why we use them, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They retain information about your actions and preferences for specified periods, which helps the site remember you on return visits and supports functionality, security, analytics, and personalisation. Some cookies are placed by us; others are placed by third-party services that we use, such as analytics providers or advertising networks.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are required for the website to operate. They enable basic functionalities such as page navigation, secure checkout, your shopping basket, fraud prevention, and remembering your cookie preferences. They cannot be switched off without breaking the site.
2. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are set only after you have consented to analytics cookies through our cookie banner.
3. Functionality Cookies
These cookies remember choices you make (such as language or region) and allow us to provide a more personal experience.
4. Targeting and Advertising Cookies
These cookies are used to display advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help us measure the effectiveness of our marketing campaigns. They are set only after you have consented to marketing cookies through our cookie banner.
The Specific Cookies We Set
The table below lists the main cookies set when you visit our site. Cookies in the Analytics and Marketing categories load only after you have given your consent through the cookie banner.
| Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| _shopify_essential | Shopify | Maintains your session and security | Session | Necessary |
| cart, cart_currency, cart_sig | Shopify | Stores your basket between visits | 2 weeks | Necessary |
| localization | Shopify | Remembers your country/region preference | 1 year | Functionality |
| pandectes_gdpr | Pandectes | Stores your cookie consent choices | 1 year | Necessary |
| _shopify_y, _shopify_s | Shopify | Anonymous visit and session analytics | 1 year / Session | Analytics |
| _ga, _ga_<ID> | Google Analytics | Anonymous usage analytics | 2 years | Analytics |
| _gid | Google Analytics | Distinguishes users (one-day window) | 24 hours | Analytics |
| _gcl_au | Google Ads | Conversion attribution for Google Ads | 90 days | Marketing |
Third-Party Cookies
We rely on a small number of trusted third parties to provide checkout, analytics, and advertising. These providers may set their own cookies when you visit our site, subject to your consent where required. The main third-party services we use are:
- Shopify — the ecommerce platform we run on. Shopify operates our hosting, checkout, payment processing and content delivery and sets the strictly necessary cookies required for the basket and checkout to work. shopify.com/legal/cookies
- Pandectes GDPR Compliance — manages the cookie consent banner and records your choices. pandectes.io/legal/privacy-policy
- Google Analytics — anonymous analytics to understand how visitors interact with our site. policies.google.com/privacy
- Google Ads — conversion tracking and remarketing for paid campaigns. Loaded only after consent to marketing cookies.
- Google Tag Manager — container that loads other tags according to your consent choices.
- Meta (Facebook) Pixel — event measurement for Facebook and Instagram ads. Loaded only after consent to marketing cookies. facebook.com/privacy/policy
Managing Your Cookie Preferences
The first time you visit our website, a cookie banner will appear that allows you to accept all cookies, reject all non-essential cookies, or customise your preferences by category. You can revisit and change these preferences at any time by clicking cookie settings in this page or anywhere it appears across the site.
You can also control cookies directly in your browser. Most browsers allow you to view, block, or delete cookies. Helpful links are below:
Please note that disabling cookies may impact your experience on our website, and some features — including basket and checkout — may not function properly.
Privacy and Data Protection
All information collected by cookies is anonymised wherever possible and is used solely for the purposes stated in this policy. Our processing complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). For more information on how we handle personal data, please review our Privacy Policy.
Consent Mode v2
Our site uses Google's Consent Mode v2 to honour your cookie choices. Before you accept, Google receives only anonymous cookieless pings — no identifiers, no cookies, and no personal data. Full tracking is enabled per category (analytics, advertising, personalisation) only once you have consented. This means that the default state of all non-essential cookies is "denied" until you take action on the cookie banner.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business operations. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you in a more prominent way.
Contact Information
- Email: support@lumaandhome.co.uk
- Address: Fredriksdalsgatan 4B, 412 85 Gothenburg, Sweden
- Hours: Monday–Friday, 09:00–17:00 (GMT+01:00, Stockholm)
Consent for Cookies
By accepting cookies through our cookie banner, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by clicking cookie settings, or by adjusting your browser settings to block or delete cookies.
Last updated: 30 May 2026.