Payment Options & Security

Updated on 29 August 2026

This page explains the payment options that may be available at checkout and how payment information is handled.

Accepted payment methods

We accept major credit and debit cards through Shopify's secure checkout. Depending on your device and browser, Apple Pay, Google Pay and Shop Pay may also be available. The options currently available to you are always shown at checkout. Payments are charged in British pounds (GBP).

Secure payment processing

Checkout and payment processing are provided securely through Shopify. Luma & Home does not receive or store your full card number or card security code. Shopify may ask you to complete an additional verification step with your bank or wallet provider.

Protecting yourself

Check that the address is lumaandhome.co.uk before entering payment information.
Never send card details, security codes or one-time bank codes to us by email, phone or chat.
If a payment is declined, check the details entered and contact your card issuer. Repeated attempts will not create an order unless checkout confirms that payment succeeded.

Refunds and unauthorised payments

Approved refunds are returned to the original payment method in accordance with our refund policy. If you do not recognise a payment, contact your card issuer immediately and email support@lumaandhome.co.uk with any order number, date and amount you can see.